Client Story
How PHM provided expert guidance and emotional support to empower an informed treatment decision.
Presentation
Following a suspicious mammogram, a woman was diagnosed with ductal carcinoma. She met with a breast cancer surgeon who recommended a total bilateral mastectomy. Feeling shocked and overwhelmed, she sought guidance on confirming her diagnosis and exploring other treatment options.
PHM IMPACT
The PHM Personal Care Team immediately reached out to gather clinical details, offer reassurance, and provide emotional support. Her dedicated team, including clinical, research, and logistical experts, was assembled to support her through weekly check-ins. They collected and reviewed her medical records to ensure all necessary tests and imaging were completed.
Focused guidance and comphrensive education
After developing a Provider Comparison Report, her Personal Care Team arranged consultation with top specialists, including a surgical oncologist, medical oncologist, and plastic surgeon. To help her understand her diagnosis and treatment options, her Personal Care Team provided comprehensive guidance and education on her surgical options. The team also recommended specialized molecular diagnostics for recurrence monitoring and created a comprehensive treatment and recovery plan, including post-surgical care with physical therapists.
Outcome
Through personalized education, the client’s Personal Care Team empowered her to make informed treatment decisions. They connected her with top specializes to ensure she received the best possible care before and after surgery. Her Personal Care Team also provided ongoing treatment guidance and developed a long-term plan for monitoring and prevention.
Throughout the process, they offered multiple treatment options for consideration and emotional support to both her and her family. By delivering high-touch clinical, emotional, and research-backed support, PHM reduced her anxiety and uncertainty.
Private Health Management’s Personal Care Team helps you navigate the toughest health conditions confidently. Learn more about our expert guidance of serious and complex conditions here.
Discover our Why Wall
