Client Story
A path to stability transforming care before parenthood.
The employee contacted PHM after concerning findings related to a newly diagnosed cancer. The patient initially presented with a cough and fever, leading to a pneumonia diagnosis. However, imaging revealed a mass suggestive of primary lung cancer.
Initial pathology results raised suspicion for small cell lung cancer, which is atypical for the patient’s age.
The employee and their family were understandably anxious, seeking to expedite evaluation, confirm diagnosis, and begin treatment promptly.
Within one business day of outreach, the client and family met with the PHM Care team to establish priorities of engagement, receiving immediate reassurance and emotional support.
Recognizing the urgency, we expedited the patient’s originally scheduled staging studies from three weeks out to within one week of our engagement. During our second call, we quickly adapted to a major change in suspected diagnosis, providing real-time education on treatment algorithms and improved prognosis before the patient’s meeting with their medical oncologist, offering palpable relief to the patient and family.
We enhanced important visits with the treating team by providing directed question lists to optimize care.
PHM successfully advocated for the incorporation of ctDNA monitoring to assess treatment response and monitor for disease recurrence. We detected and managed lab abnormalities that were not being addressed by the patient’s treating team, preventing complications from treatment by advocating for a needed medication.
Immediate access to accurate information offered hope during the holiday season. Our guidance likely prevented a hospitalization by catching early signs of tumor lysis syndrome. We developed an aggressive post-treatment monitoring strategy that surpasses the current standard of care. The patient has shown excellent response to therapy thus far and is scheduled to complete treatment this summer. If continued treatment is warranted, we are prepared to analyze the data and assist in guiding those decisions. High-touch emotional, clinical, and personalized research support reduced anxiety and uncertainty regarding diagnosis and treatment, improving quality of life during times of medical uncertainty.
Private Health Management’s Personal Care Team helps you navigate the toughest health conditions confidently. Learn more about our expert guidance of lung and other cancers here.
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