Client Story
Expert support fuels empowered decisions and long-term care planning aligned with lifestyle.
Presentation
Isabelle*, a 54-year-old professional navigating SpA and SAPHO syndrome, turned to PHM during a painful flare. Initially hesitant about biologics, she sought guidance that aligned with both her health needs and active lifestyle. PHM provided expert input, treatment education, and decision-making support – empowering her to manage symptoms confidently. Nearly a year later, Isabelle re-engaged as she reconsidered biologics, and PHM helped her evaluate options in light of evolving goals. This case reflects PHM’s commitment to clarity, personalization, and sustained support throughout the patient journey.
*Name changed.
PHM Actions
Isabelle felt overwhelmed by conflicting guidance and hesitant to begin immunosuppressive treatment. PHM stepped in to provide clarity, offering personalized education, access to expert opinions, and a structured approach to evaluating her options. With a deeper understanding of her condition and confidence in her choices, Isabelle was able to manage her symptoms effectively for nearly a year without biologics. When her needs evolved, PHM was there again with timely insights and trusted support. Throughout her journey, Isabelle remained informed, in control, and aligned with a care plan that respected her health and lifestyle.
Outcome
With PHM’s guidance, Isabelle successfully managed her symptoms for nearly a year using non-biologic therapies and lifestyle modifications. She felt confidence in her care plan and reassured about long-term NSAID use. When her condition evolved, Isabelle re-engaged with PHM to explore biologic options. She continues to rely on PHM for expert input and support – ensuring her decisions remain aligned with both her medical needs and personal goals.
“You have been very helpful and I’d like to check in annually with you. Thank you for all of your help, the research you did, and for continuing to be there for me, it feels very warm.”
Private Health Management’s Personal Care Team helps you navigate the toughest health conditions confidently. Learn more about our expert guidance of serious and complex conditions here.
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